1. Hardware Warranty
Hopeful Wind Energy Technology Co.,Ltd. (“Hopeful Energy”) will repair or replace free of charge any part or parts of the Hopeful Energy Airforce 4.1 wind generator determined by Hopeful Energy to be defective in materials and/or workmanship under normal authorized use consistent with product instructions for a period of five years from the date the original purchaser (“Customer”) receives the wind generator (“Start Date”). This warranty extends only to the original purchaser. The Customer’s sole and exclusive remedy and the entire liability of Hopeful Energy,its suppliers and affiliates under the warranty is,at Hopeful Energy’s option,either (i) to replace the wind generator with new or reconditioned wind generator,(ii) to correct the reported problem,or (iii) to refund the purchase price of the wind generator. Repaired or replaced products are warranted for the remainder of the original warranty period.

2 Restrictions
Problems with the wind generator products can be due to improper use,maintenance,non- Hopeful Energy additions or modifications or other problems not due to defects in Hopeful Energy’s workmanship or materials. No warranty will apply if the wind generator (i) has been altered or modified except by Hopeful Energy,(ii) has not been installed,operated,repaired,or maintained in accordance with instructions supplied by Hopeful Energy (iii),or (iv) has been exposed to winds exceeding 134 mph (60 m/s),or has been subjected to abnormal physical,thermal or electrical stress,misuse,negligence,or accident. If Hopeful Energy’s repair facility determines that the problem with the wind generator is not due to a defect in Hopeful Energy’s workmanship or materials,then the party requesting warranty service will be responsible for the costs of all necessary repairs and expenses incurred by Hopeful Energy.

3. Warranty Claims & Return Procedures
In order to be eligible for service under this warranty the Customer MUST return the warranty registration card included with this Warranty Agreement within 60 days of purchasing the wind generator. Additionally,the Customer must submit a service request for the wind generator covered by this warranty within the warranty period by contacting Hopeful Energy in writing or via telephone and obtaining a Return Authorization (“RA”) number. This RA must be obtained before returning any product under this warranty. Notification must include a description of the alleged defect,the manner in which the wind generator was used,the serial number,and the original purchase date in addition to the name,address,and telephone number of the party requesting warranty service. Within 3 business days of the date of notification,Hopeful Energy will provide the Customer with a RA number and the location to which the Customer must return the defective wind generator. Any wind generator requiring warranty repair shall be transported at the expense and risk of the party requiring warranty service,including but not limited to proper packaging of the product. The Customer must return the entire wind generator kit within 30 days after issuance of the RA number. Hopeful Energy will be under no obligation to accept any returned wind generator that does not have a valid RA number. Customer’s failure to return the wind generator within 30 days of its receipt of a RA number may result in cancellation of the RA. All parts that Hopeful Energy replaces shall become Hopeful Energy’s property on the date Hopeful Energy ships the repaired wind generator or part back to the Customer. Hopeful Energy will use all reasonable efforts within five days of receipt of the defective wind generator to repair or replace such wind generator. If a warranty claim is invalid for any reason,the Customer will be charged at Hopeful Energy’s current rates for services performed and will be charged for all necessary repairs and expenses incurred by Hopeful Energy.

4. Disclaimer
EXCEPT FOR THE EXPRESSED WARRANT SET FORTH ABOVE,HOPEFUL ENERGY DISCLAIMS ALL OTHER EXPRESSED AND IMPLIED WARRANTIES,INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE,MERCHANTABILITY AND NON-INFRINGEMENT. NO OTHER WARRANTY,EXPRESSED OR IMPLIED,WETHER OR NOT SIMILAR IN NATURE TO ANY OTHER WARRANTY PROVIDED HEREIN,SHALL EXIST WITH RESPECT TO THE PRODUCT SOLD UNDER THE PROVISIONS OF THESE TERMS AND CONDITIONS. HOPEFUL ENERGY EXPRESSLY DISCLAIMS ALL LIABILITY FOR BODILY INJURIES OR DEATH THAT MAY OCCUR. DIRECTLY OR INDIRECTLY,BY UES OF THE PRODUCT BY ANY PERSON. ALL OTHER WARRANTIES ARE EXPRESSLY WAIVED BY THE CUSTOMER.

5. Limitation of Lliability
UNDER NO CIRCUMSTANCES WILL HOPEFUL ENERGY OR ITS AFFILIATES OR SUPPLIERS BE LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE,INTERRUPTION OF ANY BUSINESS,LOST PROFITS,LOST DATA,OR INDIRECT,SPECIAL,INCIDENTAL,OR CONSEQUENTIAL DAMAGES,OF ANY KIND REGARDLESS OF THE FORM OF ACTION,WETHER IN CONTRACT,TORT(INCLUDING NEGLIGENCE),STRICT LIABILITY OR OTHERWISE,RESULTING FROM THE DEFECT,REPAIR,REPLACEMENT,SHIPMENT OR OTHERWISE,EVEN IF HOPEFUL ENERGY OR ITS AFFILIATES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.(Note: some states and provinces do not allow the exclusion or limitation of incidental or consequential damages,so these limitations may not apply to you.) Neither Hopeful Energy nor its affiliates or suppliers will be held liable or responsible for any damage or loss to any items or products connected to,powered by or otherwise attached to the Hardware. The total cumulative liability to Customer,from all causes of action and all theories of liability,will be limited to and will not exceed the purchase price of the product paid by Customer. This Warranty gives the Customer specific legal rights and the Customer may also have other legal rights that vary from state to state or province to province.

Mission of service : pursuing customers’ satisfaction.

Philosophy of Service : fulfilling every task from customers heart and soul.

Dear Customers,
If there is anything you want to complain about our products or service,please contact our online service or send us an e-mail to wang53999@163.com (general manager mailbox),then we’ll give you the quickest reply with solutions to your problems.